Have you received your order but finally want to return it to us?

No problem, here is the procedure 👌

 

Have you changed your mind and no longer want your product?

 

  • If you have not yet received your order and it is still on the way, we invite you to refuse the package on delivery : it will then be returned to us automatically and we will proceed to a refund of the order ! Please send us an email to sav@ericflag.com to alert us to the situation.
  • If the order has been received, please do not open it and contact us within 30 days at sav@ericflag.com by giving us a package photo 😍
In other cases than those mentioned, please contact us by e-mail.
Are you having a problem with your product?

 

Please send us an e-mail on sav@ericflag.com indicating :

  • Le encountered problem accompanied by one or more pictures.
  • Your order number and a confirmation of name linked to it.

 

We are committed to responding to your requests within 1 working day in order to solve the problem as quickly as possible 🚀
Thank you for your trust 🔥
Eric Flag